Never miss a day of nutrition for your pet! AutoShip takes the hassle out of making sure your pet gets the proper nutrition they deserve!
- Save 15% on each AutoShip product monthly
- Adjust your order at any time
- No contracts or commitments
- No upfront payments
- No penalties or cancellation fees
How do I select AutoShip?
In the shopping cart, simply select the frequency you would like your AutoShip to be shipped. Follow the prompts to set up your information including shipping details and payment method.
Can I cancel AutoShip?
We want what is best for you. If you need to cancel your AutoShip order for any reason, there are no fees or penalties. You can access your account online via our website or contact us by phone to speak with a customer care associate to cancel your order.
Can I set up more than one AutoShip order?
Absolutely! Simply select the AutoShip option for all products you wish to receive on a monthly recurring basis. What payment methods can be used?
We accept credit cards, debit cards, and Paypal accounts for recurring AutoShip orders. Each month, your order will be billed to the form of payment that was used when creating your order, unless you designate otherwise.
What if I want to change my order?
We offer the flexibility to adjust your AutoShip order at any time by accessing your account through our customer portal. You will receive a reminder email a few days before your monthly order so that you can make any changes or revisions.
Can I skip a month?
Absolutely. We understand that life happens! You can adjust the schedule of your next order by accessing your account through our customer portal.
Can I return AutoShip items?
AutoShip orders can be returned if the order was processed within the last 30 days. See our Return Policy for details.
What are AutoShip discounts?
AutoShip orders are eligible for a 15% discount every month. No need for coupon codes! If you have multiple products on AutoShip, each one will receive the special discount.
Can I use a promo code on an AutoShip order?
Eligible promo codes can be used on your initial AutoShip order. Subsequent AutoShip shipments, however, will not receive the promo code discount.
** We reserve the right to adjust AutoShip discounts and promotions at any time. Any changes made will be applicable to any future AutoShip orders that are processed in your account.